New Price Conversion Table
Please use the table below to work out your new prices, this conversion sheet matches the description on your invoice with the new prices, if applicable it also gives you the new price list description.
For customers with legacy domestic phone and broadband services from before 2021, call package costs were included within the cost of your broadband service, these costs will now be listed as a separate 'Silver Call Package' charge
If your domestic broadband service is still in contract your prices will not change until your contract expires.
| Charge Description on Invoice | New Price | Product Name on Current Price List (if different) |
| 3CX Additional Call Recording Storage / GB | No Change | |
| 3CX Annual Phone System Enterprise 4SC | No Change | |
| 3CX Phone System Licence only 8SC Enterprise (Annual) | No Change | |
| 3CX Phone System SC 8 1 Year Maintenance | No Change | |
| 3CX PSPro 8SC 1 year Maintenance | No Change | |
| 3CXPSPROFSPLA12M8 | No Change | |
| Admin Controlled Call Diversion | £1.80 | |
| Analogue - Bypass Number | £1.80 | |
| Analogue - Call Barring (Incoming , Outgoing) | £1.80 | |
| Analogue - Call Diversion | £1.80 | |
| Analogue - Call Sign | £1.80 | |
| Analogue - Call Waiting | £1.80 | |
| Analogue - Caller Display | £1.80 | |
| Analogue - Choose to Refuse | £1.80 | |
| Analogue - Reminder Call | £1.80 | |
| Analogue - Ring Back | £1.80 | |
| Analogue - Smart Divert (rental) | £1.80 | |
| Analogue - Three-Way Calling | £1.80 | |
| Analogue Basic Care Level 2 | £1.80 | |
| Analogue Basic Care Level 2.5 | £1.80 | |
| Analogue Basic Care Level 3 | £5.50 | |
| Analogue Basic Rental | £15.36 | |
| Analogue Line - Call Minder (Custom) | £4.50 | |
| Analogue Premium Care Level 3 | £5.50 | |
| Analogue Premium Multiline Rental | £18.49 | |
| Analogue Premium Rental | £18.49 | |
| Answering Service 1571 | £1.50 | |
| Answering Service 1571 with personal greeting | £1.70 | |
| AudioIdentity Monthly License Fee | No Change | |
| AudioIdentity Monthly License Fee - Gold | No Change | |
| AudioIdentity UBT Hosted 3cx Basic Monthly License Fee | No Change | |
| Automatic IDA Barring | No Change | |
| Basic ADSL Broadband Pro (DP2022) | £16.95 | UBT Legacy ADSL Broadband 20 (DP0724 Pro) |
| Basic Care Level (DP2022) | No Change | |
| Basic Care Level (WRG0323) | No Change | |
| Broadband Basic Care | No Change | |
| Broadband Enhanced Care | No Change | |
| Broadband Premium Care | No Change | |
| Broadband Standard Care | No Change | |
| Bronze Call Package | £0.00 | Bronze Call Package - Discontinued |
| Bronze Call Package 2021 | £0.00 | Bronze Call Package - Discontinued |
| Business FTTP 80/20 - Standard | £46.12 | UBT Full Fibre Broadband 80 (Bus0724 Pro) |
| Call Deflection | £1.80 | |
| Caller Redirect Quarterly | £2.50 | Caller Redirect |
| DV International Calls Bolt-on (DP2022) | £2.50 | DV International Calls Bolt-on |
| DV International Calls Bolt-on (WRG0323) | £2.50 | DV International Calls Bolt-on |
| DV UK Landline and Mobile Calls Bolt-on (DP2022) | £3.75 | DV UK Landline and Mobile Calls Bolt-on |
| DV UK Landline and Mobile Calls Bolt-on (WRG0323) | £3.75 | DV UK Landline and Mobile Calls Bolt-on |
| Fibre Ethernet 100-100mb | PI 20% or RPI 9.8% if in contract | |
| Gamma Contact Point Rental | £10.00 | Gamma Contact Point |
| Geographic GBR | £3.75 | UBT Domestic Digital Voice Line |
| Gigaclear Business Full Fibre 500 | RPI 9.8% | |
| Gold Call Package 2021 | £13.00 | Gold Call Package |
| Hardware Assurance RTX 8830 Handset | No Change | |
| IDA Barring | £1.50 | UBT Line Assurance |
| ISDN2 DDI Rental | £1.80 | ISDN2 DDI Rental |
| ISDN2 SNDDI Rental | £1.00 | ISDN2 SNDDI Rental |
| ISDN2 Sys line Rental | £30.67 | ISDN2 Sys line Rental / 2ch |
| ISDN2e Calling Line Identity Presentation | £0.00 | ISDN2e Calling Line Identity Presentation |
| ISDN2e Connected Line Identity Presentation | £1.80 | ISDN2e Connected Line Identity Presentation |
| ISDN2e Customer Controlled Call Forwarding | £1.70 | ISDN2e Customer Controlled Call Forwarding |
| ISDN2e Presentation Number (rental) | £1.70 | ISDN2e Presentation Number (rental) |
| Music on Hold Site License 1-5 Lines | No Change | |
| Music on Hold Site License 6 lines | No Change | |
| Music on Hold Site License 6+ lines | No Change | |
| Premium Care (DP2022) | No Change | |
| Remote Call Forward Line Rental | £15.78 | |
| Silver Call Package | £6.75 | |
| SIP DDI | £0.00 | SIP DDI (4000 min access) |
| SIP Trunk | £6.59 | UBT VF SIP Trunk |
| SIP Trunk Channel Rental | £12.08 | VX SIP Trunk Bundle (4000min per channel) |
| Standard Care (DP2022) | No Change | |
| Superfast Fibre Broadband 40 (Bus2023) | £37.33 | UBT Broadband 40 (Bus0724 Basic) |
| Superfast Fibre Broadband 40 (DP2022) | £28.35 | UBT Broadband 40 (DP0724 Basic) |
| Superfast Fibre Broadband 40 Pro (Bus2023) | £41.72 | UBT Broadband 40 (Bus0724 Pro) |
| Superfast Fibre Broadband 40 Pro (DP0623) | £34.77 | UBT Broadband 40 (DP0724 Pro) |
| Superfast Fibre Broadband 40 Pro (DP2022) | £34.77 | UBT Broadband 40 (DP0724 Pro) |
| Superfast Fibre Broadband 55 (Bus2023) | £43.92 | UBT Broadband 55 (Bus0724 Pro) |
| Superfast Fibre Broadband 55 (DP2022) | £31.10 | UBT Broadband 55 (DP0724 Basic) |
| Superfast Fibre Broadband 55 (WRG0323) | £31.10 | UBT Broadband 55 (DP0724 Basic) |
| Superfast Fibre Broadband 80 (Bus2023) | £34.59 | UBT Broadband 80 (Bus0724 Basic) |
| Superfast Fibre Broadband 80 (DP2022) | £32.02 | UBT Broadband 80 (DP0724 Basic) |
| Superfast Fibre Broadband 80 (WRG0323) | £32.02 | UBT Broadband 80 (DP0724 Basic) |
| Superfast Fibre Broadband 80 Pro (Bus2023) | £46.12 | UBT Full Fibre Broadband 80 (Bus0724 Pro) |
| Superfast Fibre Broadband 80 Pro (DP0623) | £38.43 | UBT Broadband 80 (DP0724 Pro) |
| Superfast Fibre Broadband 80 Pro (DP2022) | £38.43 | UBT Broadband 80 (DP0724 Pro) |
| Superfast FTTC 80 (DP2022) | £35.50 | UBT Legacy FTTC Broadband 80 (Bus0724 Pro) |
| Twilio 07 Number for SMS | £1.75 | UBT International SIP Number Rental - UK Mobile |
| Twilio SMS Trunk | £12.50 | UBT International SIP Service |
| UBT 1x (/32) Fixed/Routed IP address | £2.00 | 1x Static IP address |
| UBT 30/30 Gigaclear Fibre | RPI 9.8% | |
| UBT 330/50 gFast Broadband | RPI 9.8% | |
| UBT 3CX Monthly Support Package | RPI 9.8% | |
| UBT 40/10 Fibre Broadband | £32.00 | UBT Legacy FTTC Broadband 40 (Bus0724 Pro) |
| UBT 40/10 Fibre Broadband Elevated Service | £46.00 | UBT Legacy FTTC Broadband 40-E (Bus0724 Pro) |
| UBT 4G Backup SIM Rental | No Change | |
| UBT 4x Fixed IP Address Range | £16.00 | |
| UBT 55/10 Fibre Broadband | £35.00 | UBT Legacy FTTC Broadband 55 (Bus0724 Pro) |
| UBT 80/10 Fibre Broadband | £35.50 | UBT Legacy FTTC Broadband 80 (Bus0724 Pro) |
| UBT 80/20 Fibre Broadband | £35.50 | UBT Legacy FTTC Broadband 80 (Bus0724 Pro) |
| UBT 8x Fixed IP Address Range | £20.00 | |
| UBT All-inclusive router Support | No Change | |
| UBT Audio Studio Professional Subscription | No Change | |
| UBT Broadband Backup | No Change | |
| UBT Broadband Lite (50GB) Rental | £27.50 | UBT Legacy ADSL Broadband 20 (Bus0724 Pro) |
| UBT Business FTTP 1G/115 | £70.72 | UBT Full Fibre Broadband 1000 (Bus0724 Pro) |
| UBT Business FTTP 220/20 | £51.61 | UBT Full Fibre Broadband 220 (Bus0724 Pro) |
| UBT Business FTTP 330/30 | £54.90 | UBT Full Fibre Broadband 330 (Bus0724 Pro) |
| UBT Business FTTP 40/10 | £41.72 | UBT Full Fibre Broadband 40 (Bus0724 Pro) |
| UBT Business FTTP 550/75 | £63.68 | UBT Full Fibre Broadband 500 (Bus0724 Pro) |
| UBT Business FTTP 80/20 | £46.12 | UBT Full Fibre Broadband 80 (Bus0724 Pro) |
| UBT Centrex Business UC Desktop | £11.95 | UBT Hosted VoIP - Single User Licence (ubthosted.3cx.uk) |
| UBT Centrex Hosted 3CX 16SC Pro | £230.00 | UBT Hosted 3CX Phone System 16SC Professional |
| UBT Centrex Hosted 3CX 4SC Pro | £60.00 | UBT Hosted 3CX Phone System 4SC Professional |
| UBT Centrex Hosted 3CX 4SC Std | UBT Hosted 3CX Phone System 4SC Standard | |
| UBT Centrex Hosted 3CX 8SC Pro | £116.00 | UBT Hosted 3CX Phone System 8SC Professional |
| UBT CN 8x Fixed IP Addresses | £20.00 | UBT 8x Fixed IP Address Range |
| UBT Domestic ADSL Broadband | £16.95 | UBT Legacy ADSL Broadband 20 (DP0724 Pro) |
| UBT Domestic Digital Voice Line | £3.75 | UBT Domestic Digital Voice Line |
| UBT Domestic Digital Voice Line (WRG0323) | £3.75 | UBT Domestic Digital Voice Line |
| UBT Domestic FTTC 40/10 | £24.50 | UBT Legacy FTTC Broadband 40 (DP0724 Pro) |
| UBT Domestic Internet Voice | £3.75 | UBT Domestic Digital Voice Line |
| UBT Domestic Superfast Fibre 40 (WRG2023) | £28.35 | UBT Broadband 40 (DP0724 Basic) |
| UBT Ethernet 1G Flex Service | PI 20% or RPI 9.8% if in contract | |
| UBT Ethernet over FTTC Rental | PI 20% or RPI 9.8% if in contract | |
| UBT Ethernet Services (100Mb Bearer) Rental | PI 20% or RPI 9.8% if in contract | |
| UBT Ethernet Services (100Mb/100Mb) Rental | PI 20% or RPI 9.8% if in contract | |
| UBT Ethernet Services (100Mb/1Gb Bearer) Rental | PI 20% or RPI 9.8% if in contract | |
| UBT Ethernet Services (1Gb Bearer) Rental | PI 20% or RPI 9.8% if in contract | |
| UBT Ethernet Services (1Gb/1Gb Bearer) Rental | PI 20% or RPI 9.8% if in contract | |
| UBT Ethernet Services 500/1GB Rental | PI 20% or RPI 9.8% if in contract | |
| UBT Ethernet Services Tenant re-invoicing Service | PI 20% or RPI 9.8% if in contract | |
| UBT FTTC 4010 Broadband only Line | £34.77 | UBT Broadband 40 (DP0724 Pro) |
| UBT FTTC 8020 Broadband only Line | £38.43 | UBT Broadband 80 (DP0724 Pro) |
| UBT FTTC 8020 Broadband only Line | £38.43 | UBT Broadband 80 (DP0724 Pro) |
| UBT FTTP 160/30 Std | £41.18 | UBT Full Fibre Broadband 160 (DP0724 Pro) |
| UBT Gigaclear Fibre 300 | RPI 9.8% | |
| UBT Glide Fibre 100Mbps | RPI 9.8% | |
| UBT GW SIP Channel | £6.59 | UBT GW SIP Channel |
| UBT Hosted 3CX 16SC Pro | £230.00 | UBT Hosted 3CX Phone System 16SC Professional |
| UBT Hosted 3CX 8SC Std | £116.00 | UBT Hosted 3CX Phone System 8SC Professional |
| UBT Hosted 3CX Phone System 16SC Enterprise | £250.00 | UBT Hosted 3CX Phone System 16SC Enterprise |
| UBT Hosted 3CX Phone System 16SC Professional | £230.00 | UBT Hosted 3CX Phone System 16SC Professional |
| UBT Hosted 3CX Phone System 24SC Enterprise | £275.00 | UBT Hosted 3CX Phone System 24SC Enterprise |
| UBT Hosted 3CX Phone System 2SC Entry | £60.00 | UBT Hosted 3CX Phone System 4SC Professional |
| UBT Hosted 3CX Phone System 32SC Enterprise | £0.00 | No Change |
| UBT Hosted 3CX Phone System 4SC Free Licence Economy Version | £60.00 | UBT Hosted 3CX Phone System 4SC Professional |
| UBT Hosted 3CX Phone System 4SC Free Version | £60.00 | UBT Hosted 3CX Phone System 4SC Professional |
| UBT Hosted 3CX Phone System 4SC Professional | £60.00 | UBT Hosted 3CX Phone System 4SC Professional |
| UBT Hosted 3CX Phone System 4SC Standard | £60.00 | UBT Hosted 3CX Phone System 4SC Professional |
| UBT Hosted 3CX Phone System 8SC Enterprise | £125.00 | UBT Hosted 3CX Phone System 8SC Enterprise |
| UBT Hosted 3CX Phone System 8SC Professional | £116.00 | UBT Hosted 3CX Phone System 8SC Professional |
| UBT Hosted 3CX Phone System 8SC Standard | £116.00 | UBT Hosted 3CX Phone System 8SC Professional |
| UBT Hosted TIM Enterprise 0-10 users | £30.00 | UBT Hosted TIM Enterprise 0-10 users |
| UBT Hosted TIM Enterprise 11-15 users | £45.00 | UBT Hosted TIM Enterprise 11-15 users |
| UBT Hosted TIM Enterprise 16-20 users | £60.00 | UBT Hosted TIM Enterprise 16-20 users |
| UBT Hosted TIM Enterprise 21-40 users | £80.00 | UBT Hosted TIM Enterprise 21-40 users |
| UBT Hosted VoIP - Single User licence (ubthosted.3cx.uk) | £11.95 | UBT Hosted VoIP - Single User Licence (ubthosted.3cx.uk) |
| UBT Int SIP Number Rental - Argentina | £6.95 | UBT International SIP Number Rental - Argentina |
| UBT Int SIP Number Rental - Denmark | £2.95 | UBT International SIP Number Rental - Denmark |
| UBT Int SIP Number Rental - Ireland | £1.95 | UBT International SIP Number Rental - Ireland |
| UBT Int SIP Number Rental - UK Mobile | £1.75 | UBT International SIP Number Rental - UK Mobile |
| UBT Int SIP Number Rental - USA Toll Free | £5.00 | UBT International SIP Number Rental - USA Toll-Free |
| UBT International SIP Number Rental - Australia | £2.15 | UBT International SIP Number Rental - Australia |
| UBT International SIP Number Rental - Australia - Toll Free | £6.95 | UBT International SIP Number Rental - Australia - Toll Free |
| UBT International SIP Number Rental - Canada | £1.35 | UBT International SIP Number Rental - Canada |
| UBT International SIP Number Rental - Canada Toll-Free | £5.00 | UBT International SIP Number Rental - Canada Toll-Free |
| UBT International SIP Number Rental - France | £1.75 | UBT International SIP Number Rental - France |
| UBT International SIP Number Rental - Germany | £1.75 | UBT International SIP Number Rental - Germany |
| UBT International SIP Number Rental - Poland | £2.75 | UBT International SIP Number Rental - Poland |
| UBT International SIP Number Rental - UK Geographic | £1.25 | UBT International SIP Number Rental - UK Geographic |
| UBT International SIP Number Rental - UK National | £1.75 | UBT International SIP Number Rental - UK National |
| UBT International SIP Number Rental - USA | £1.35 | UBT International SIP Number Rental - USA |
| UBT International SIP Number Rental - USA Toll-Free | £5.00 | UBT International SIP Number Rental - USA Toll-Free |
| UBT International SIP Service | £12.50 | UBT International SIP Service |
| UBT Line Assurance | £1.50 | UBT Line Assurance |
| UBT Router GlobalView Web Filtering | No Change | |
| UBT SN SIP Rental | £2.00 | UBT SN SIP Channel |
| UBT SN SIP Rental (SIP trunk for 03000 Numbers) | £2.00 | UBT SN SIP Channel |
| UBT SoGEA 8020 Broadband | £46.12 | UBT Broadband 80 (Bus0724 Pro) |
| UBT Standard ADSL2+ Annex M Broadband | £35.00 | UBT Legacy ADSL Broadband 20-M (Bus0724 Pro) |
| UBT Standard ADSL2+ Broadband | £27.50 | UBT Legacy ADSL Broadband 20 (Bus0724 Pro) |
| UBT Standard ADSL2+ Broadband - Backup line Reduced cost | £27.50 | UBT Legacy ADSL Broadband 20 (Bus0724 Pro) |
| UBT Standard ADSL2+ Elevated Broadband | £42.00 | UBT Legacy ADSL Broadband 20-E (Bus0724 Pro) |
| UBT Ultrafast Full Fibre 80 | £32.02 | UBT Full Fibre Broadband 80 (DP0724 Basic) |
| UBT Unlimited UK Landline and Mobile Calls | £3.75 | DV UK Landline and Mobile Calls Bolt-on |
| UBT Unlimited UK Landline and Mobile Calls - Bolt-on | £6.75 | Silver Call Package |
| UBT VF Failover Subcription | RPI 9.8% | |
| UBT VF Fax to Email Service | £6.95 | UBT VF Fax to Email Service |
| UBT VF MS Teams SIP Trunk | £13.95 | UBT VF MS Teams SIP Trunk Bundle (12 Month) |
| UBT VF MS Teams SIP Trunk Bundle (12 Month) | £13.95 | UBT VF MS Teams SIP Trunk Bundle (12 Month) |
| UBT VF Nebula IVR each | No Change | |
| UBT VF Nebula Licence | No Change | |
| UBT VF SIP Remote Call Forward Service - Additional DDI | £0.75 | UBT VF SIP Remote Call Forward Service - DDI Number |
| UBT VF SIP Remote Call Forward Service - Main Number | £6.00 | UBT VF SIP Remote Call Forward Service - Main Number |
| UBT VF SIP Trunk | £6.59 | |
| UBT VF SIP Trunk Bundle | £12.08 | VX SIP Trunk Bundle (4000min per channel) |
| UBT VoIP Domestic Digital Voice Only Line | £3.75 | UBT Domestic Digital Voice Line |
| UBT VoIP Domestic Voice Line | £3.75 | UBT Domestic Digital Voice Line |
| UBT VoIPTools Licence 16ch (Monthly) | £105.00 | |
| UBT VoIPTools License 8ch (Monthly) | £75.00 | |
| UBT VoIPTools License and Support for 3CX 8 Channel System | £75.00 | UBT VoIPTools License 8ch (Monthly) |
| Ultrafast Full Fibre Broadband 1000 (DP2022) | £84.91 | UBT Full Fibre Broadband 1000 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 1000 (WRG0323) | £84.91 | UBT Full Fibre Broadband 1000 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 1000 Pro (Bus2023) | £70.72 | UBT Full Fibre Broadband 1000 (Bus0724 Pro) |
| Ultrafast Full Fibre Broadband 115 (DP2022) | £37.51 | UBT Full Fibre Broadband 115 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 115 (WRG0323) | £37.51 | UBT Full Fibre Broadband 115 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 160 Pro (Bus2023) | £49.41 | UBT Full Fibre Broadband 160 (Bus0724 Pro) |
| Ultrafast Full Fibre Broadband 160 Pro (DP0623) | £41.18 | UBT Full Fibre Broadband 160 (DP0724 Pro) |
| Ultrafast Full Fibre Broadband 220 (DP2022) | £46.65 | UBT Full Fibre Broadband 220 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 220 (WRG0323) | £46.65 | UBT Full Fibre Broadband 220 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 220 Pro (Bus2023) | £51.61 | UBT Full Fibre Broadband 220 (Bus0724 Pro) |
| Ultrafast Full Fibre Broadband 220 Pro (DP0623) | £39.99 | UBT Full Fibre Broadband 220 (DP0824 Pro) |
| Ultrafast Full Fibre Broadband 330 Pro (Bus2023) | £54.90 | UBT Full Fibre Broadband 330 (Bus0724 Pro) |
| Ultrafast Full Fibre Broadband 330 Pro (DP0623) | £45.75 | UBT Full Fibre Broadband 330 (DP0724 Pro) |
| Ultrafast Full Fibre Broadband 330 Pro (DP2022) | £45.75 | UBT Full Fibre Broadband 330 (DP0724 Pro) |
| Ultrafast Full Fibre Broadband 40 (DP2022) | £28.35 | UBT Full Fibre Broadband 40 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 40 (WRG0323) | £28.35 | UBT Full Fibre Broadband 40 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 40 Pro (Bus2023) | £41.72 | UBT Full Fibre Broadband 40 (Bus0724 Pro) |
| Ultrafast Full Fibre Broadband 500 (DP2022) | £62.21 | UBT Full Fibre Broadband 500 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 500 (WRG0323) | £62.21 | UBT Full Fibre Broadband 500 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 500 Pro (DP0623) | £53.07 | UBT Full Fibre Broadband 500 (DP0724 Pro) |
| Ultrafast Full Fibre Broadband 80 (DP2022) | £32.02 | UBT Full Fibre Broadband 80 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 80 (WRG0323) | £32.02 | UBT Full Fibre Broadband 80 (DP0724 Basic) |
| Ultrafast Full Fibre Broadband 80 Pro (Bus2023) | £46.12 | UBT Full Fibre Broadband 80 (Bus0724 Pro) |
| Vodafone Domestic FTTC 8020 | £24.50 | UBT Legacy FTTC Broadband 40 (DP0724 Pro) |